Privacy Policy

One Above Foods Effective Date: 24 May 2026 One Above Foods (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal data in a safe, transparent, and lawful manner in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are One Above Foods is a food business based in Manchester, United Kingdom, providing African cuisine through delivery, pickup, and catering services.
Contact Information:
Email: hello@mcroneabove.com
Phone: +44 7730 165748
Location: Manchester, United Kingdom

2. Information We Collect We may collect the following personal data:
* Full name
* Phone number
* Email address
* Delivery address
* Order details (meal selections, preferences)
* Payment information (bank transfer confirmation details only)
* Communication history (messages, inquiries) We do not store sensitive financial card details.

3. How We Collect Your Data We collect data when you:
* Place an order (delivery, pickup, or catering)
* Contact us via phone, email, or website
* Make a payment via bank transfer
* Request customer support or inquiries

4. How We Use Your Information Your data is used to:
* Process and fulfill food orders
* Arrange delivery or pickup services
* Manage catering bookings
* Confirm payments
* Communicate order updates
* Improve customer experience
* Comply with legal and tax obligations.

5. Legal Basis for Processing Data We process your data under:
* Contractual necessity (to fulfill your order)
* Legal obligation (accounting and compliance)
* Legitimate interest (service improvement and communication)

6. Data Sharing We do not sell your data. We may share limited information with:
* Delivery personnel (for order fulfillment)
* Payment processors (bank verification only)
* Legal authorities if required by law.

7. Data Storage & Security We take appropriate security measures to protect your data against:
* Unauthorized access
* Loss or misuse
* Alteration or disclosure Data is stored securely and only retained as long as necessary.

8. Your Rights (UK GDPR) You have the right to:
* Access your personal data
* Request correction of inaccurate data
* Request deletion of your data (where legally possible)
* Object to processing
* Request data portability To exercise these rights, contact: hello@mcroneabove.com

9. Cookies & Website Tracking If we use a website, cookies may be used to:
* Improve user experience
* Track website performance
* Remember user preferences You can disable cookies in your browser settings.

10. Marketing We may occasionally send updates or promotions.

You can opt out at any time by contacting us.

11. Changes to This Policy We may update this Privacy Policy occasionally. Changes will be posted on our website with an updated effective date.

12. Contact Us If you have questions about this Privacy Policy:
One Above Foods
Email: hello@mcroneabove.com
Phone: +44 7730 165748
Location: Manchester, United Kingdom